This Privacy Policy describes how militarycertificates.myshopify.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit our online store CJM CERTIFICATES, we collect information regarding your order, billing, and contact information; so we can process your order quickly and precisely to your expectations. We may also collect additional information if you contact us for customer support. We use your email address and phone number to contact you regarding your order and get any information needed to customize and personalize your order to your specifications. 

In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Order information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or emails about our products or services.
• Source of collection: Collected from you.
• Disclosure for a business purpose: Your information is encrypted and kept safe and secure through our processor Shopify. Billing and payments are transferred securely to the payment processor of your choice Square or PayPal of ShopPay for 100% safe and secure online payments that are encrypted and non-viewable. We also disclose your name and address to USPS to ship your package. We keep your name, phone number, and address saved for communications so we can better serve you. We do not share any of your information with third-party companies. We keep your information private and do not SPAM our customers.

Customer Support Information

Questions about our Privacy Policy should be sent to us at cjmcertificates@gmail.com. You can call us anytime with questions or concerns at (928) 295-5746. We can also take your order over the phone if that is more convenient for you.

You can also view our FAQs page for answers to your questions. Every order is personalized and customized for our customers.

We will call after every order to find out more about how you want your order personalized and customized, so we can complete their order in a timely manner and make you happy and satisfied with our services. If you do not receive a phone call within 24 hours, please call Carolyn's cellphone anytime at (928) 295-5746 so she can better serve you. Customer satisfaction is our priority. We are a company that cares. Thank you for doing business with us!

• We look forward to making you SMILE!!

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We do NOT share your Personal Information outside the service providers we use to provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We use PayPal, Square, or ShopPay to provide 100% secure, safe, and encrypted online payments. Our customer can choose the payment method that is best suited for them.
• We use USPS to ship out our orders to our customers.
• We use our Gmail email to communicate with our customers. You can reach us anytime at cjmcertificates@gmail.com

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at cjmcertificates@gmail.com or by mail using the details provided below:

CJM Military Certificates, 412 East Alpine Drive, Payson AZ 85541, United States